Active Listening

Develop and practice your active listening skills to create authentic communication experiences and build relationships


SKU: 703465485a73 Category: Tag:

Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help you to develop and practice your active listening skills.

This will help you know how to:

  • Define active listening and its key components
  • Identify ways to become a better listener
  • Use body language to reflect a positive listening attitude
  • Understand the difference between sympathy and empathy, and when each is appropriate
  • Create a listening mindset using framing, positive intent, and focus
  • Be genuine in your communications
  • Understand the communication process
  • Ask questions, probe for information, and use paraphrasing techniques
  • Build relationships to create an authentic communication experience
  • Identify common listening problems and solutions

Course Content


Session One: Course Overview


Session Two: Defining Active Listening


Session Three: Body Language Basics


Session Four: Attitude is Everything!


Session Five: Encouraging Conversation


Session Six: Building Relationships.


Session Seven: Getting Over Listening Roadblocks

1. YOU enroll and complete an online course

2. WE help someone get access to learning

3. TOGETHER, we provide new skills to the world

Thanks to you, every course you complete on Cudoo provides free learning to individuals with limited opportunities.
Learn More