Learn Negotiation Skills Online

Negotiation Skills

$119.99 $9.99

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SKU: negotiation-skills Categories: ,

Although people often think of high-stakes deals and crucial financial agreements when they hear the word negotiation, the truth is that we negotiate all the time: with our clients, suppliers, managers, colleagues and even with our family members. It is therefore important for each one of us to understand the basic principles of negotiations and develop the skills needed for successful negotiating.

This course touches on the basics and the phases of the negotiation process, how to prepare for a negotiation, mutual gain, dealing with difficult issues as well as negotiations in and outside the workplace.



By the end of this course you will be able to:

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Use basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else



This course is designed for:

  • Anyone willing to improve their negotiation skills for professional or personal reasons
  • Salespeople
  • Business owners, managers and leaders



None / No previous knowledge is required



12 hours



This course comes with 12 modules consisting of videos, text, case studies and quizzes.

It is a self-paced program available 24/7. Participants can learn at their own pace, anytime, anywhere and on any device.



A participation certificate will be issued on completion of the course.


Course Content


Lesson 1: Negotiation Basics


Lesson 2: Getting Prepared


Lesson 3: Laying the Groundwork


Lesson 4: Phase One – Exchanging Information


Lesson 5: Phase Two – Bargaining


Lesson 6: Mutual Gain


Lesson 7: Phase Three – Closing


Lesson 8: Dealing with Difficult Issues


Lesson 9: Negotiating Outside the Boardroom


Lesson 10: Negotiating on Behalf of Someone Else

$119.99 $9.99

30-Day Money-Back Guarantee

Course features:

10 Lessons

Full Lifetime Access

Available on Web and Mobile

Certificate of completion

(5 ratings)

155 Enrolled

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