Microsoft Office Outlook 2010 is Microsoft’s powerful and easy-to-use personal information management program. This new version of Outlook incorporates some new features and connectivity options to make managing your e-mail and personal information easier than ever. This Upgrading course is intended to help experienced users of Outlook 2007 and earlier get up to speed with new features and functionality. This manual will also help users of Outlook 2003 and earlier who have little to no experience with Outlook 2007 and the ribbon interface. Highlights of the course include information on customizing the ribbon, using Conversation view, setting up a text messaging account, configuring Quick Steps, using the Outlook Social Connector, searching in Outlook, and using new calendar features. A complete overview of the interface is also included.