Active Listening – الاستماع الفعال

This course may be eligible for CEUs*

إن مهارات التواصل هي في صميم كل ما نقوم به يوميا، سواء في البيت أو في العمل، أو حتى أثناء اللعب. الاستماع الفعال يشمل أفضل طرق التواصل، بما في ذلك الاستماع إلى ما يقوله الآخرون، معالجة المعلومات، والاستجابة لها من أجل توضيح والحصول على مزيد من المعلومات. هذا التدريب سوف يساعد المشاركين على تطوير وممارسة مهاراتهم بالاستماع الفعال.

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