Learn German Online (Retail) – Level 1

Learn Retail German, and say ‘hallo’ to your German customers and clients

$29.99 $9.99

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SKU: german-retail-microlearning Categories: , Tags: , , , , ,
Description

Learn Retail German, and say ‘hallo’ to your German customers and clients

“Professionalität” (Professionalism) is very important to the German retail guest. Punctuality, efficiency and good organization implies good service.

Germans like to analyse and review information in detail before coming to a decision. Make sure you have plenty of facts and information to answer quickly and efficiently, and help the sales process. Be patient, and don’t try to rush your clients, as they may feel that you are being overly aggressive and walk away.

Being late for even a few minutes indicates bad time management, a lack of manners and is highly disrespectful. So if you say you are going to find out if you have something in your store, make sure you do and get back to them quickly!

Course Content

LessonsStatus
1

You may not realize that you already know a little German

2

Greetings of the Day

3

How are you?

4

More Greetings

5

Contact details

6

Please and thank you

7

I don’t understand

8

Yes / No

9

Clothes Part 1

10

Clothes Part 2 Accessories

11

Shopping for Clothes Part 3

12

Sales Part 1

13

Sales Part 2

14

Adjectives Part 1

15

Adjectives Part 2

16

In the shop

17

Where is/are the…?

18

Shopping for products Part 1

19

Shopping for products Part 2

20

Shopping for products Part 3

21

How much is this?

22

Payment

23

Customer Service

24

Shopping for Food Part 1

25

Shopping for Food Part 2

26

Shopping for Food Part 3

27

Useful Places

28

Countries

29

Countries Part 2

30

Countries Part 3

31

Numbers 0-10

32

Numbers 11-20

33

Where are you from?

34

What is the telephone number?

35

Give your contact details

36

Where do you live?

37

Colours

38

What would you like to drink?

39

Time Part 1 O’clock

40

Time Part 2 Quarter past/to and half past

41

Time Part 3 Past and to

42

What time is it?

43

Where is…?

44

Directions

45

Stationary

46

Taxi, please

47

Marketing

48

Recommendations

49

Small Talk

50

Business Small Talk

51

What’s the matter?

52

Where can I…?

53

Days of the Week

54

Welcoming the Customer

55

Describing the product Part 1

56

Describing the product Part 2

$29.99 $9.99

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Course features:

56 Lessons

Full lifetime access

Available on Web

Certificate of completion

(5 ratings)

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