Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help you to develop and practice your active listening skills.
This will help you know how to:
Communications, Conflict Resolution, Customer Service, Emotional Intelligence, Leadership, Sales, Train the Trainer