Conflict Resolution – Dealing With Difficult People

Learn how to turn difficult situations into opportunities for growth, better understanding behavior and developing coping techniques

$59.98 $9.99

Hurry, only 12 hours left at this price!

Description

We can get into a routine where it feels like everyone we speak with is either having a bad day, or we are having a bad day ourselves. We feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive. Sometimes we can be equally awkward ourselves. While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside and have an interaction with somebody.

Success comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations.

In this course, unlock how to turn difficult situations into opportunities for growth.

You will know how to:

  • Recognize how your own attitudes and actions impact others.
  • Use new and effective techniques for dealing with difficult people.
  • Use techniques for managing and dealing with anger.
  • Develop coping strategies for dealing with difficult people and difficult situations.

Course Content

LessonsStatus
1

Session One: Course Overview

2

Session Two: Conflict as Communication.

3

Session Three: Benefits of Confrontation

4

Session Four: Preventing Problems

5

Session Five: Getting Focused

6

Session Six: Managing Anger

7

Session Seven: Dealing with Problems.

8

Session Eight: The Three-Step Conflict Resolution Model

9

Session Nine: Practice Makes Pretty Good.

10

Session Ten: Changing Yourself

11

Session Eleven: Why Don’t People Do What They Are Supposed To?

12

Session Twelve: De-Stress Options to Use When Things Get Ugly

$59.98 $9.99

30-Day Money-Back Guarantee

Course features:

12 Modules

Full Lifetime Access

Available on Web and Mobile

Certificate of completion

(5 ratings)

884 Enrolled

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