Learn Conflict Resolution – Getting Along In The Workplace

Get the tools to help you resolve conflict successfully and produce a win-win outcome

$59.99 $9.99

Hurry, only 1 day left at this price!


Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs. However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth. When this type of conflict arises, negative energy can result, causing hurt feelings and damaged relationships. Unlock the tools that will help you resolve conflict successfully and produce a win-win outcome.

This will help you learn:

  • What conflict is and how it can escalate.
  • The types of conflict and the stages of conflict.
  • The five most common conflict resolution styles and when to use them.
  • How to increase positive information flow through non-verbal and verbal communication skills.
  • Effective techniques for intervention strategies.
  • Ways to manage conflicts to enhance productivity and performance.

Course Content


Lesson One: Defining Conflict


Lesson Two: Types of Conflict


Lesson Three: Open Conflict vs Hidden Conflict


Lesson Four: Spontaneous and Reflective Behavior


Lesson Five: The Johari Window


Lesson Six: Stages of Conflict


Lesson Seven: Conflict Resolution Style


Lesson Eight:  The Role of Communication in


Lesson Nine: Active Listening Skills


Lesson Ten: Paraphrasing Skills


Lesson Eleven: Powerful Questions


Lesson Twelve: Body Language


Lesson Thirteen: Activity – The


Lesson Fourteen: Conflict and Its Resolution


Lesson Fifteen: Helping Others Through Conflict

$59.99 $9.99

30-Day Money-Back Guarantee

Course features:

15 Modules

Full Lifetime Access

Available on Web and Mobile

Certificate of completion

(5 ratings)

911 Enrolled

Share this course:

Looking to train 5 or more people?

Get your team access to Cudoo's library of over 800 courses.

Try Cudoo Enterprise

1. YOU enroll and complete an online course

2. WE help someone get access to learning

3. TOGETHER, we provide new skills to the world

Thanks to you, every course you complete on Cudoo provides free learning to individuals with limited opportunities.
Learn More