Critical Elements of Customer Service

Bring customers back again and again, through the 6 critical elements of outstanding customer service

$59.98

SKU: a248294c3bd4 Categories: , ,
Description

While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition. Specific learning objectives include:

  • Demonstrate a customer service approach
  • Understand how your own behavior affects the behavior of others
  • Demonstrate confidence and skill as a problem solver
  • Apply techniques to deal with difficult customers
  • Make a choice to provide customer service

Course Content

1. Enroll and Complete an Online Course

2. We give access to Cudoo for someone seeking education

3. Together we have helped someone learn new skills

Thanks to you, every course you complete on Cudoo provides free learning to individuals with limited opportunities.
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