Telemarketing – Using the Telephone as a Sales Tool

Find out how to personalize your telephone call to dramatically increase your sales success

$99.99 $9.99

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SKU: 29a43356582d Categories: , Tags: ,
Description

Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. This will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also talk about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call. Specific learning objectives include developing the ability to: o Build trust and respect with customers and colleagues. o Warm up your sales approach to improve success with cold calling. o Identify ways to make a positive impression. o Identify negotiation strategies that will make you a stronger seller. o Create a script to maximize your efficiency on the phone. o Learn what to say and what to ask to create interest, handle objections, and close the sale.

Course Content

LessonsStatus
1

Session One: Course Overview

2

Session Two: Pre-Assignment Review

3

Session Three: Verbal Communication

4

Session Four: To Serve and Delight

5

Session Five: Exceptional Things about Telephone Sales

6

Session Six: Building Trust

7

Session Seven: It’s More Than Just a Phase

8

Session Eight: Communication Essentials

9

Session Nine: Developing Your Script

10

Session Ten: Pre-Call Planning

11

Session Eleven: Phone Tag and Call Backs

12

Session Twelve: Following Up

13

Session Thirteen: Closing the Sale

$99.99 $9.99

30-Day Money-Back Guarantee

Course features:

13 Modules

Full Lifetime Access

Available on Web and Mobile

Certificate of completion

(5 ratings)

931 Enrolled

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