The ABCs of Supervising Others

Ideal for new supervisors looking to develop core skills such as listening, giving feedback and resolving conflict

$59.98 $9.99

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Description

This course is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-time supervisors without a great deal of authority. This course is designed to help participants overcome many of the supervisory problems that they will encounter as a workplace leader. Dealing with the problems that a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement. This will help you know how to:

  • Adjust to the supervisor’s role with confidence.
  • Develop their skills in listening, asking questions, resolving conflict, and giving feedback to employees.
  • Identify key attitudes that they can develop to enhance their supervisory skills.
  • Use time management and planning techniques to maximize their success.
  • Develop a technique for giving instructions that are clear and understood.
  • Understand the importance of developing good relationships with employees and peers, so they are seen as fair and consistent.

Course Content

LessonsStatus
1

Module One: Getting Started

2

Module Two: Setting Expectations

3

Module Three: Setting Goals

4

Module Four: Assigning Work

5

Module Five: Degrees of Delegation

6

Module Six: Implementing Delegation

7

Module Seven: Providing Feedback

8

Module Eight: Managing Your Time

9

Module Nine: Resolving Conflict

10

Module Ten: Tips for Special Situations

11

Module Eleven: A Survival Guide for the New Supervisor

12

Module Twelve: Wrapping Up

$59.98 $9.99

30-Day Money-Back Guarantee

Course features:

12 Modules

Full Lifetime Access

Available on Web and Mobile

Certificate of completion

(5 ratings)

875 Enrolled

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