Working Smarter – Using Technology to your Advantage

Implement a technology-friendly workplace through smart software and training choices, supported by clear IT policies

$59.98 $9.99

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Description

Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one time or another. We’ve all been in a situation where we need to print something ASAP and someone has left the printer jammed, or we need coffee and the coffeepot is empty. Technology is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. This course will show participants how to leverage technology to work smarter, not harder. This course will help you know how to:

  • Make your workplace a technology-friendly place
  • Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software
  • Communicate better with the IT department
  • Make the best software and training choices
  • Set an IT budget o Set expectations and responsibilities for security and privacy
  • Keep employees safe and healthy o Develop and implement a system usage policy
  • Implement policies for dealing with company property o Decide whether or not employees should telecommute
  • Make telecommuting work
  • Deal with workplace rage
  • Address technological issues

Course Content

LessonsStatus
1

Session One: Course Overview

2

Session Two: Making Your Company a Technology-Friendly Place

3

Session Three: Conquering Computers

4

Session Four: Communicating with the IT Department

5

Session Five: Choosing Software Wisely

6

Session Six: Technical Training

7

Session Seven: Setting an IT Budget

8

Session Eight: Security and Privacy

9

Session Nine: Uncontrolled vs. Controlled Networks

10

Session Ten: Ergonomics

11

Session Eleven: System Usage Policies

12

Session Twelve: Taking Care of Company Property

13

Session Thirteen: Time-Saving Tools

14

Session Fourteen: Telephone Etiquette

15

Session Fifteen: Instant Messaging

16

Session Sixteen: Telecommuting

17

Session Seventeen: Workplace Rage

18

Session Eighteen: It’s Not Working!

19

Session Nineteen: A Policies and Procedures Checklist

$59.98 $9.99

30-Day Money-Back Guarantee

Course features:

19 Modules

Full Lifetime Access

Available on Web and Mobile

Certificate of completion

(5 ratings)

878 Enrolled

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