Administrative Office Procedures

26 Apr Administrative Office Procedures



Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. They ensure accountability, consistency, and efficiency. A well run office reduces miscommunications and helps to eliminate common errors. Strategies and procedures are a vital connection between the company’s vision and its everyday operations and by making these procedures a priority, you will establish clear policies as well as an objective and consistent set of rules leading to employee understanding and buy-in, which ensures that your work environment runs smoothly.

This course touches on the importance of administrative procedures, tools for storing procedures, identifying and recording key procedures, what to include in a binder and how to organize it as well as on creating, sharing and executing a procedure guide.

OBJECTIVES

At the end of this course you will be able to:

  • Understand the importance of administrative procedures
  • Collect the correct tools
  • Identify procedures to include in a binder
  • Develop procedures
  • Organize a binder
  • Prepare checklists
  • Understand succession planning
  • Set up a procedure guide

TARGET AUDIENCE

This course is designed for:

  • Administrative employees
  • Team leaders, supervisors and managers
  • Business owners and executives

REQUIREMENTS

None/No previous knowledge required.

ESTIMATED COURSE DURATION

4 hours

COURSE SPECIFICATIONS 

This course comes with 12 modules consisting of text, video and quizzes.

It is a self-paced program available 24/7. Participants can learn at their own pace, anytime, anywhere and on any device.

CERTIFICATE 

A participation certificate will be issued on completion of the course.

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Course Content

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2. WE help someone get access to learning

3. TOGETHER, we provide new skills to the world

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