Communication Skills for Small Business Owners

This course may be eligible for CEUs*

Communication between individuals is a two-way street, but communication between a small business and its customers is a multi-lane highway. Navigate this highway successfully and you increase customer numbers and profits. Set out on this highway unaware, ill-prepared, or unconvinced of its importance, and you will lose ground to your competitors. This course to introduce and reinforce the essential components of written communication that will connect you with existing and potential customers. If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components. This will help you know how to:

• Define the essential pieces of communication
• Customize these essential pieces for their company
• Identify the processes and plans needed for clear communications
• Develop, maintain, and evolve effective content for their communications

Frequently Asked Questions

• When will I receive my certificate?
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• How long is my certificate valid for?
  Your certificate has lifetime validity. It does not expire.
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• How do I use Cudoo once I have paid?
  Once you have created your account and paid, you will receive a welcome email with a link to your learning platform so you can immediately start learning.

Example Certificate