COURSE DESCRIPTION
This course may be eligible for CEUs*
Learn Chinese Mandarin and develop “Guanxi’, ensuring you are first choice for Chinese retail customers
Trust in China is predominantly built on personal relationships – “Guanxi”.
A quintessential trait of Chinese consumers is that they are value seekers. They will search hard for the best deals, to make sure they get good value for their money. That means they will spend a lot of time researching products and comparing prices. They tend to resist impulse buying, and are more likely to get cues from their friends as to which products to buy.
As Chinese shoppers are more likely to rely on the word of mouth of family and friends than unknown reviews, this means poor service for one customer can lead to losing potential business as a knock-on effect. EVery touch point should be polite and informative with the ‘bigger picture’ in mind!
Learn Chinese Mandarin and develop “Guanxi’, ensuring you are first choice for Chinese retail customers.
Course Content
Lessons
You may not realize that you already know a little Chinese Mandarin
Greetings of the Day
How are you?
More Greetings
Contact details
Please and thank you
I don’t understand
Yes / No
Clothes Part 1
Clothes Part 2 Accessories
Shopping for Clothes Part 3
Sales Part 1
Sales Part 2
Adjectives Part 1
Adjectives Part 2
In the shop
Where is/are the…?
Shopping for products Part 1
Shopping for products Part 2
Shopping for products Part 3
How much is this?
Payment
Customer Service
Shopping for Food Part 1
Shopping for Food Part 2
Shopping for Food Part 3
Useful Places
Countries
Countries Part 2
Countries Part 3
Numbers 0-10
Numbers 11-20
Where are you from?
What is the telephone number?
Give your contact details
Where do you live?
Colours
What would you like to drink?
Time Part 1 O’clock
Time Part 2 Quarter past/to and half past
Time Part 3 Past and to
What time is it?
Where is…?
Directions
Stationary
Taxi, please
Marketing
Recommendations
Small Talk
Business Small Talk
What’s the matter?
Where can I…?
Days of the Week
Welcoming the Customer
Describing the product Part 1
Describing the product Part 2
FREQUENTLY ASKED QUESTIONS
EXAMPLE LESSON
EXAMPLE CERTIFICATE
FIND OUT ABOUT OUR USERS’ EXPERIENCES
1,867 Reviews For Learn Chinese Mandarin Online (Retail) – Level 1
RELATED PRODUCTS
One-time payment
14-Day Money-Back Guarantee
Course features:
- 56 - hours
- Full Lifetime Access
- Certificate of completion
- 8589 Enrolled
Get this course plus an unlimited access to over 800 professional skills and language courses as part of Cudoo PRO for $999.
Book with Confidence
14-Day Money-Back Guarantee
Looking to train 5 or more people?
Get your team access to Cudoo's library of over 1300 courses.
Try Cudoo EnterpriseDo You have a Question ?
Ask any queries or doubts about this course & get responses from Teachers