COURSE DESCRIPTION
This course may be eligible for CEUs*
Learn Hospitality German, and say ‘hallo’ to your German hotel guests
With a good knowledge of other countries and a keen interest in different cultures, Germans travel more than any other European and two out of three Germans plan vacations abroad, spending more than $85 billion per year.
“Professionalität” (Professionalism) is very important to the German Hotel Guest. Punctuality, efficiency and well organization implies good service. Being late for even a few minutes indicates bad time management, a lack of manners and is highly disrespectful. Detailed information on all aspects of the stay is expected, so make sure you are fully informed about all of the information you need for your role, so you can answer quickly and efficiently!
Course Content
Lessons
You may not realize that you already know a little (Native)
Greetings of the day
How are you?
More Greetings
May I…?
My Name Is
Please and thank you
I don’t understand
Yes / No
Countries
Countries Part 2
Countries Part 3
Numbers 0-10
Numbers 11-20
Where are you from?
The Hotel Part 1 Check-In
The Hotel Part 2 Rooms
The Hotel Part 3 Questions
The Hotel Part 4 More Questions
The Hotel Part 5 Checkout
The Hotel Part 6 Checkout
What is the telephone number?
Give me your contact Address
Where do you live?
Colours
Drinks
What would you like to drink?
To work
Time Part 1 O’clock
Time Part 2 Quarter past/to and half past
Time Part 3 Past and to
What time is it?
What time + verb?
Where is…?
Directions
Yes/No Questions with do
Taxi, please
At the beach
Recommendations
On holiday
Business Travel
What’s the matter?
Where can I…?
Hiring a car
FREQUENTLY ASKED QUESTIONS
EXAMPLE LESSON
EXAMPLE CERTIFICATE
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Course features:
- 44 - hours
- Full Lifetime Access
- Certificate of completion
- 8589 Enrolled
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