COURSE DESCRIPTION
This course may be eligible for CEUs*
Learn Brazilian Portuguese and work on your “Relacionamento” (Relationship) with your Brazilian customers.
Expected to be the fifth largest economy by 2025, the emerging middle class now represent 18% of the population in Brazil. For most of the past decade, up until a couple of years ago, Brazil enjoyed a dramatic boom in consumption. With the current economic situation, buying is all amount demonstrating ‘value for money’.
Initial contact with your Brazilian guests is all about building an honest relationship, as they feel more comfortable doing business with people and companies they know or “feel” that they know. Know your facts and be open about your prices, benefits, and possibilities, but make sure you focus on the emotional as well as the functional sales points.
Be careful with gestures: The “O.K.” sign (finger and thumb touching) is considered very rude, while the “thumbs up” gesture is used for approval!
With our Brazilian Portuguese Retail Microlearning Course, you can:
- Greet and welcome your retail guests in Brazilian Portuguese
- Introduce yourself and others
- Use simple phrases for clothes, food, and materials
- Ask for phone number and contact details
- Use numbers 1-20 and tell the time
- Talk about sizes, colors and the all important changing room!
- Understand simple requests e.g. Would you have this is a different color?
- Simple recommendations
- Talk about products, price, and discounts
- Talk about directions and locations
Course Content
Lessons
You may not realize that you already know a little Brazilian Portuguese
Greetings of the Day
How are you?
More Greetings
Contact details
Please and thank you
I don’t understand
Yes / No
Clothes Part 1
Clothes Part 2 Accessories
Shopping for Clothes Part 3
Sales Part 1
Sales Part 2
Adjectives Part 1
Adjectives Part 2
In the shop
Where is/are the…?
Shopping for products Part 1
Shopping for products Part 2
Shopping for products Part 3
How much is this?
Payment
Customer Service
Shopping for Food Part 1
Shopping for Food Part 2
Shopping for Food Part 3
Useful Places
Countries
Countries Part 2
Countries Part 3
Numbers 0-10
Numbers 11-20
Where are you from?
What is the telephone number?
Give your contact details
Where do you live?
Colours
What would you like to drink?
Time Part 1 O’clock
Time Part 2 Quarter past/to and half past
Time Part 3 Past and to
What time is it?
Where is…?
Directions
Stationary
Taxi, please
Marketing
Recommendations
Small Talk
Business Small Talk
What’s the matter?
Where can I…?
Days of the Week
Welcoming the Customer
Describing the product Part 1
Describing the product Part 2
FREQUENTLY ASKED QUESTIONS
EXAMPLE LESSON
EXAMPLE CERTIFICATE
FIND OUT ABOUT OUR USERS’ EXPERIENCES
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Course features:
- 56 - hours
- Full Lifetime Access
- Certificate of completion
- 8589 Enrolled
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