COURSE DESCRIPTION
This course may be eligible for CEUs*
Learn Swedish, and mirror the communication style of the softly and calmly spoken Swedes
One of the key characteristics of Swedish culture is that Swedes are egalitarian in nature, humble and find boasting absolutely unacceptable. When welcoming Swedish customers, ensure that you reflect their communication style. When speaking, Swedes speak softly and calmly. You need to do the same, and focus on the facts for your products without embellishment.
Scheduling and planning are sometimes mentioned as part of the Swedish ‘way of life’. As a general rule spontaneity and improvisation are unusual, and you will need to make sure that you similarly organized, but more importantly, allow time for decision making when you are welcoming them to your store!
Course Content
Lessons
You may not realize that you already know a little Swedish
Greetings of the Day
How are you?
More Greetings
Contact details
Please and thank you
I don’t understand
Yes / No
Clothes Part 1
Clothes Part 2 Accessories
Shopping for Clothes Part 3
Shopping for products Part 1
Shopping for products Part 2
Shopping for products Part 3
How much is this?
Payment
Customer Service
Shopping for Food Part 1
Shopping for Food Part 2
Shopping for Food Part 3
Useful Places
Countries
Countries Part 2
Countries Part 3
Numbers 0-10
Numbers 11-20
Where are you from?
What is the telephone number?
Give your contact details
Where do you live?
Colours
What would you like to drink?
Time Part 1 O’clock
Time Part 2 Quarter past/to and half past
Time Part 3 Past and to
What time is it?
Where is…?
Directions
Stationary
Taxi, please
Marketing
Recommendations
Small Talk
Business Small Talk
What’s the matter?
Where can I…?
Days of the Week
FREQUENTLY ASKED QUESTIONS
EXAMPLE LESSON
EXAMPLE CERTIFICATE
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Course features:
- 47 - hours
- Full Lifetime Access
- Certificate of completion
- 8589 Enrolled
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