Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including showing real interest for what others are saying, listening to them, processing the information, and responding appropriately to it in order to clarify and elicit more information.
Effective listening affects our ability to build and maintain relationships, persuade and manage, understand and being understood.
The Benefits of Taking an Effective Listening Course
This active listening certification course touches on body language and the communication process, on the attitudes to adopt to improve our listening skills and how to overcome communication problems and build deeper relationships.
OBJECTIVES
At the end of this active listening online course you will be able to:
- Understand what active listening is and its key components
- Identify ways to become a better listener
- Use body language to reflect a positive listening attitude
- Adopt the best behavior to increase your listening ability
- Create the right listening mindset
- Be genuine in your communications
- Understand the communication process
- Ask questions, probe for information, and use paraphrasing techniques
- Build relationships to create an authentic communication experience
- Identify common listening problems and solutions
TARGET AUDIENCE
This effective listening online course is designed for:
- Anyone who wants to improve their professional or personal relationships
- Business owners, executives, managers, team leaders
- (Any employee who wishes to become a more effective communicator)
REQUIREMENTS
None / No previous knowledge is required
ESTIMATED COURSE DURATION
Up to 5 hours
COURSE SPECIFICATIONS
This course comes with 6 lessons consisting of text, quizzes, and interactive cards.
It is a self-paced program available 24/7. Participants can learn at their own pace, anytime, anywhere and on any device.
CERTIFICATE
A participation certificate will be issued on completion of the course.
Course Content
LessonsStatus
1
Session One: Course Overview
2
Session Two: Defining Active Listening
3
Session Three: Body Language Basics
4
Session Four: Attitude is Everything!
5
Session Five: Encouraging Conversation
6
Session Six: Building Relationships.
7
Session Seven: Getting Over Listening Roadblocks
Frequently Asked Questions
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When will I receive my certificate?
Once you have completed your course you can immediately log in to your account and download/print your certificate.
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How long is my certificate valid for?
Your certificate has lifetime validity. It does not expire.
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How can I pay?
Our subscriptions are processed by PayPal, Stripe, Apple Pay or Amazon Pay or you can use any Visa, Mastercard or American Express for payments. Cudoo does not collect or store your credit/debit card details.
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Is my payment secure?
Your payment is totally secure. All payments are processed through a secure HTTPS web page using SSL. Cudoo never collects or stores your credit/debit card or bank details.
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How do I use Cudoo once I have paid?
Once you have created your account and paid, you will receive a welcome email with a link to your learning platform so you can immediately start learning.
Example Certificate
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