Communications for Small Business Owners

Get to know and reinforce the essential components of written communication that will connect you with existing and potential customers

$99.99 $9.99

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Communication between individuals is a two-way street, but communication between a small business and its customers is a multi-lane highway. Navigate this highway successfully and you increase customer numbers and profits. Set out on this highway unaware, ill-prepared, or unconvinced of its importance, and you will lose ground to your competitors. This course to introduce and reinforce the essential components of written communication that will connect you with existing and potential customers. If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components. This will help you know how to:

  • Define the essential pieces of communication
  • Customize these essential pieces for their company
  • Identify the processes and plans needed for clear communications
  • Develop, maintain, and evolve effective content for their communications

Course Content


Session One: Course Overview


Session Two: Key Communication Components


Session Three: The Building Blocks


Session Four: Your Communications Plan


Session Five: The Five C’s of a Successful Message


Session Six: Communication Strategies


Session Seven: Sharing Information Through Media Releases


Session Eight: Communicating Online


Session Nine: Using Stories to Communicate


Session Ten: Polishers and Time Savers


Session Eleven: Enhancing Your Results


Session Twelve: Maintaining Your Message in Crisis

$99.99 $9.99

30-Day Money-Back Guarantee

Course features:

12 Modules

Full Lifetime Access

Available on Web and Mobile

Certificate of completion

(5 ratings)

902 Enrolled

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