Learn Chinese Mandarin Online (Hospitality) – Level 1
Learn Chinese Mandarin and develop “Guanxi’, ensuring you are the first choice for Chinese hotel guests.
$12.99
Course Description
This course may be eligible for CEUs*
Did you know, trust in China is predominantly built on personal relationships known as “Guanxi”.
Instead of trusting online hotel reviews written by strangers, IHG Research indicated that 52% said they rely on word of mouth recommendations from family and friends. Unsatisfying service for one guest can lead to losing potential business. While 37.41% prefer traveling in groups of 2-5, large family trips are very common, with family bookings looking for up to 20 hotel rooms for up to 2 weeks.
54% of Chinese travelers in the survey stated that lack of Mandarin-speaking staff and information in Mandarin was the top-marked area for improvement.
Learn Chinese Mandarin and develop ‘Guanxi’, ensuring you are the first choice for Chinese hotel guests.
Course Content
Introduction
Greetings of the Day
How are you?
More Greetings
May I…?
My name is…
Please and thank you
I don’t understand
Yes / No
Countries
Countries Part 2
Countries Part 3
Numbers 0-10
Numbers 11-20
Where are you from?
The Hotel Part 1 Check-In
The Hotel Part 2 Rooms
The Hotel Part 3 Questions
The Hotel Part 4 More Questions
The Hotel Part 5 Checkout
The Hotel Part 6 Checkout
What is the telephone number?
Give your contact details
Where do you live?
Colours
Drinks
What would you like to drink?
The verb to be – more questions
Time Part 1 O’clock
Time Part 2 Quarter past/to and half past
Time Part 3 Past and to
What time is it?
What time + verb?
Where is…?
Directions
Yes/No Questions with do
Taxi, please
At the beach
Recommendations
On holiday
Business Travel
What’s the matter?
Where can I…?
Hiring a car
Frequently Asked Questions
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When will I receive my certificate?
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How long is my certificate valid for?
Your certificate has lifetime validity. It does not expire.
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Is my payment secure?
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How do I use Cudoo once I have paid?
Once you have created your account and paid, you will receive a welcome email with a link to your learning platform so you can immediately start learning.
Example Lesson
Example Certificate
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