Learn Italian Online (Retail) – Level 1

Learn Retail Italian and welcome your Italian customer in ‘la bella lingua’

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SKU: italian-retail-microlearning Categories: , Tags: , , , ,
Description

Learn Retail Italian and welcome your Italian customer in ‘la bella lingua’

Courtesy is a quality that is very much appreciated in Italy, so ensure your conduct towards your Italian customers and clients is always polished.

Speed of purchase is not a priority for Italians. Be patient and be prepared for some delay when you are dealing with Italian customers; it’s all part of the sales process!

Italians are extremely expressive communicators. They tend to be wordy, eloquent, emotional, and demonstrative, so do not be surprised if you are interrupted while speaking. In Italy, it is very common for everyone to speak at once and at a higher volume than you may be used to!

Since Italy is considered to be one of the fashion capitals of Europe, you need to try and find the right balance between an elegant and conservative style. Appearances matter in Italy; the way you dress can indicate your social status, your family’s background, and your education level, so make sure your first impression is the right one.

Course Content

LessonsStatus
1

You may not realize that you already know a little Italian

2

Greetings of the Day

3

How are you?

4

More Greetings

5

Contact details

6

Please and thank you

7

I don’t understand

8

Yes / No

9

Clothes Part 1

10

Clothes Part 2 Accessories

11

Shopping for Clothes Part 3

12

Sales Part 1

13

Sales Part 2

14

Adjectives Part 1

15

Adjectives Part 2

16

In the shop

17

Where is/are the…?

18

Shopping for products Part 1

19

Shopping for products Part 2

20

Shopping for products Part 3

21

How much is this?

22

Payment

23

Customer Service

24

Shopping for Food Part 1

25

Shopping for Food Part 2

26

Shopping for Food Part 3

27

Useful Places

28

Countries

29

Countries Part 2

30

Countries Part 3

31

Numbers 0-10

32

Numbers 11-20

33

Where are you from?

34

What is the telephone number?

35

Give your contact details

36

Where do you live?

37

Colours

38

What would you like to drink?

39

Time Part 1 O’clock

40

Time Part 2 Quarter past/to and half past

41

Time Part 3 Past and to

42

What time is it?

43

Where is…?

44

Directions

45

Stationary

46

Taxi, please

47

Marketing

48

Recommendations

49

Small Talk

50

Business Small Talk

51

What’s the matter?

52

Where can I…?

53

Days of the Week

54

Welcoming the Customer

55

Describing the product Part 1

56

Describing the product Part 2

$29.99 $9.99

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Course features:

56 Lessons

Full lifetime access

Available on Web

Certificate of completion

(5 ratings)

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