22 Oct Critical Elements of Customer Service – Online Course
Bring customers back again and again, through the 6 critical elements of outstanding customer service...
22 Oct Workplace Violence – How to Manage Anger and Violence in the Workplace – Online Course
Learn to spot warning signals and gain strategies to prevent, mitigate and manage anger and threats...
22 Oct Workplace Ergonomics – Injury Prevention Through Ergonomics – Online Course
Learn how to make your environment as ergonomic as possible to make daily tasks easier on your body and mind...
22 Oct Workplace Harassment – What It Is and What to Do About It – Online Course
How to prevent and manage incidents through setting policies and procedures within a clear framework...
22 Oct Workplace Wellness – Online Course
Get savvy in encouraging your employees to live a fitter lifestyle and wellness in the workplace...
22 Oct Strategic Planning – Online Course
Create the strategy and values for your organization, with a clear roadmap to get your team with the plan...
22 Oct Skype for Business – Online Course
Microsoft Skype for Business is an instant messaging tool, but it is also much, much more. This application facilitates voice and video calling and recording, but also some powerful collaborative features such as screen and program sharing. Over the span of 12 modules students will...
22 Oct Process Improvement with Gap Analysis – Online Course
Use the "gap analysis tool" to identify areas for process improvement in clear, specific, achievable terms...
22 Oct Managing the Virtual Workplace – Online Course
Become an expert in preparing employees for the virtual workplace, leveraging technology and overcoming cultural barriers...
22 Oct Logistics and Supply Chain Management – Online Course
Know the basic concepts of supply chain management and ideas for taking your supply chain to the next level...