COURSE DESCRIPTION
This course may be eligible for CEUs*
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication or the special way that we show confidence in a challenging situation.
Soft Skills allow us to effectively work with others and contribute to a more harmonious and productive workplace as well as to our own overall job happiness and satisfaction.
This course touches on a core set of soft skills such as “Effective Communication”, “Networking”, “Time management” etc that will allow you to enhance your personal interactions and lead to a greater job performance. You will learn to manage and look at the way people interact and see things in a new light, improving in almost every aspect of your career.
OBJECTIVES
At the end of this course you will be able to:
- Understand how soft skills contribute to success in the workplace
- Understand the 10 key soft skills everyone should master: (Effective Communication, Teamwork, Problem Solving, Time Management, Attitude and Work Ethic, Adaptability, Flexibility, Self-Confidence, Ability to Learn, Networking)
- Use soft skills to relate more effectively to others in the workplace as well as to customers
- Take advantage of soft skills to communicate better, problem-solve, and resolve conflict
- Apply soft skills to specific situations
TARGET AUDIENCE
This course is designed for:
- Any employee who wants to improve their job performance and boost their career
- Any employee who wants to make their hard skills and knowledge more valuable
- Companies and institutions that promote collaborative working methods
REQUIREMENTS
None / No previous knowledge is required
COURSE SPECIFICATIONS
This course comes with 12 modules consisting of videos, text, case studies and quizzes.
It is a self-paced program available 24/7. Participants can learn at their own pace, anytime, anywhere and on any device.
CERTIFICATE
A participation certificate will be issued on completion of the course
Course Content
Lessons
MODULE ONE: GETTING STARTED.
MODULE TWO: WHAT ARE SOFT SKILLS?
MODULE THREE: COMMUNICATION
MODULE FOUR: TEAMWORK
MODULE FIVE: PROBLEM-SOLVING
MODULE SIX: TIME MANAGEMENT
MODULE SEVEN: ATTITUDE AND WORK ETHIC
MODULE EIGHT: ADAPTABILITY/FLEXIBILITY
MODULE NINE: SELF-CONFIDENCE (OWNING IT)
MODULE TEN: ABILITY TO LEARN
MODULE ELEVEN: NETWORKING
MODULE TWELVE: WRAPPING UP
FREQUENTLY ASKED QUESTIONS
EXAMPLE CERTIFICATE
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Course features:
- 10 - hours
- Full Lifetime Access
- Certificate of completion
- 8589 Enrolled
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