COURSE DESCRIPTION
This course may be eligible for CEUs*
With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This course can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life! You will be able to:
- Clarify the scope and nature of a supervisory position.
- Learn some ways to deal with the challenges of the role.
- Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
- Learn key techniques to help you plan and prioritize effectively.
- Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
- Develop strategies for motivating your team, giving feedback, and resolving conflict.
Course Content
Lessons
Session One: Course Overview
Session Two: Adjusting to Your Role
Session Three: A Supervisor's Responsibilities
Session Four: Action-Centered Leadership
Session Five: Making Plans
Session Six: Setting Goals
Session Seven: Defining Leadership
Session Eight: The Situational Leadership Model
Session Nine: What's Your Type? How About Mine?
Session Ten: Team Building Tips
Session Eleven: Developing a High-Performing Team
Session Twelve: Communication Skills
Session Thirteen: Motivating Employees
Session Fourteen: Orientation and Onboarding
Session Fifteen: Training Tips and Tricks
Session Sixteen: Providing Feedback
Session Seventeen: Doing Delegation Right
Session Eighteen: Dealing with Conflict
Session Nineteen: Managing Disciplinary Issues
FREQUENTLY ASKED QUESTIONS
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Course features:
- 16 - hours
- Full Lifetime Access
- Certificate of completion
- 8589 Enrolled
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