COURSE DESCRIPTION
This course may be eligible for CEUs*
Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. They ensure accountability, consistency, and efficiency. A well run office reduces miscommunications and helps to eliminate common errors. Strategies and procedures are a vital connection between the company’s vision and its everyday operations and by making these procedures a priority, you will establish clear policies as well as an objective and consistent set of rules leading to employee understanding and buy-in, which ensures that your work environment runs smoothly.
Why Should You Take an Office Administration Course?
This course touches on the importance of administrative procedures, tools for storing procedures, identifying and recording key procedures, what to include in a binder and how to organize it as well as on creating, sharing and executing a procedure guide.
OBJECTIVES
At the end of this office and administration course you will be able to:
- Understand the importance of administrative procedures
- Collect the correct tools
- Identify procedures to include in a binder
- Develop procedures
- Organize a binder
- Prepare checklists
- Understand succession planning
- Set up a procedure guide
TARGET AUDIENCE
This office administration executive course is designed for:
- Administrative employees
- Team leaders, supervisors and managers
- Business owners and executives
REQUIREMENTS
None/No previous knowledge required.
COURSE SPECIFICATIONS
This administrative office procedures course comes with 12 modules consisting of text, video and quizzes.
It is a self-paced program available 24/7. Participants can learn at their own pace, anytime, anywhere and on any device.
CERTIFICATE
A participation certificate will be issued on completion of the course.
Course Content
Lessons
MODULE ONE: GETTING STARTED
MODULE TWO: WHY YOUR OFFICE NEEDS ADMINSTRATIVE PROCEDURES
MODULE THREE: GATHERING THE RIGHT TOOLS
MODULE FOUR: IDENTIYFING PROCEDURES TO INCLUDE
MODULE FIVE: TOP FIVE PROCEDURES TO RECORD
MODULE SIX: WHAT TO INCLUDE IN YOUR BINDER (I)
MODULE SEVEN: WHAT TO INCLUDE IN YOUR BINDER (II)
MODULE EIGHT: ORGANIZING YOUR BINDER
MODULE NINE: WHAT NOT TO INCLUDE IN THE PROCEDURE GUIDE
MODULE TEN: SHARE OFFICE PROCEDURE GUIDE
MODULE ELEVEN: SUCCESSFULLY EXECUTING THE GUIDE
MODULE TWELVE: WRAPPING UP
FREQUENTLY ASKED QUESTIONS
EXAMPLE CERTIFICATE
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Course features:
- 10 - hours
- Full Lifetime Access
- Certificate of completion
- 8589 Enrolled
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