COURSE DESCRIPTION
This course may be eligible for CEUs*
It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, and planning and coordinating meetings all take time. There has been a growing realization that we have to pay attention to the process elements of meetings if we want them to be effective. With its focus on asking rather than telling, and listening to build consensus, facilitation is the new leadership ideal, the core competency everybody needs. Managers and supervisors are often asked to facilitate rather than instruct or manage their meetings and training sessions. How can you facilitate, rather than control, group decision-making and team interaction? With no formal training, people may find it difficult to make the transition from instructors or managers to facilitators.
This course has been created to make core facilitation skills better understood and readily available for your organization. It represents materials and ideas that have been tested and refined over twenty years of active facilitation in all types of settings.
This will help you know how to:
- Distinguish facilitation from instruction and training
- Identify the competencies linked to effective small group facilitation
- Understand the difference between content and process
- Identify the stages of team development and ways to help teams through each stage
- Use common process tools to make meetings easier and more productive
Course Content
Lessons
Session One: Course Overview
Session Two: Defining Your Role
Session Three: How Facilitators Work
Session Four: Establishing Ground Rules
Session Five: Content and Process
Session Six: Types of Thinking
Session Seven: Handling Controversial Issues
Session Eight: Communication Skills Part-I
Session Eight: Communication Skills Part-II
Session Nine: Listening For Common Ground
Session Ten: Common Facilitation Techniques
Agenda: Day Two
Session Eleven: Providing Effective Feedback
Session Twelve: Managing Divergent Perspectives
Session Thirteen: The Language of Facilitation
Session Fourteen: Building Agendas
Session Fifteen: Dealing with Difficult Dynamics
Session Sixteen: Building Sustainable Agreements
Session Seventeen: Stages Team Development
Session Eighteen: Analysis Tools
The Manual: Part-I
The Manual: Part-II
FREQUENTLY ASKED QUESTIONS
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Course features:
- 10 - hours
- Full Lifetime Access
- Certificate of completion
- 8589 Enrolled
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