COURSE DESCRIPTION
This course may be eligible for CEUs*
Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer? This course will give you the skills and tools to hire successful candidates.
This will help you know how to:
- Recognize the costs incurred by an organization when a wrong hiring decision is made.
- Develop a fair and consistent interviewing process for selecting employees.
- Prepare better job advertisements and use a variety of markets.
- Be able to develop a job analysis and position profile.
- Use traditional, behavioral, achievement oriented, holistic, and situational (critical incident) interview questions.
- Enhance communication skills that are essential for a skilled recruiter.
- Effectively interview difficult applicants.
- Check references more effectively.
- Understand the basic employment and human rights laws that can affect the hiring process.
Course Content
Lessons
SESSION ONE: COURSE OVERVIEW
SESSION TWO: HISTORY OF THE INTERVIEWING PROCESS
SESSION THREE: THE RECRUITMENT AND SELECTION PROCESS
SESSION FOUR: FACTORS IN THE HIRING PROCESS
SESSION FIVE: COST ANALYSIS
SESSION SIX: JOB ANALYSIS AND POSITION PROFILES
SESSION SEVEN: DETERMINING THE SKILLS YOU NEED
SESSION EIGHT: FINDING CANDIDATES
SESSION NINE: ADVERTISING GUIDELINES
SESSION TEN: SCREENING RESUMES
SESSION ELEVEN: PERFORMANCE ASSESSMENTS
SESSION TWELVE: PROBLEMS RECRUITERS FACE
SESSION THIRTEEN: INTERVIEWING BARRIERS
SESSION FOURTEEN: NON-VERBAL COMMUNICATION
SESSION FIFTEEN: TYPES OF QUESTIONS
SESSION SIXTEEN: CASE STUDY
SESSION SEVENTEEN: TRADITIONAL VS. BEHAVIORAL INTERVIEWS
SESSION EIGHTEEN: OTHER TYPES OF QUESTIONS
SESSION NINETEEN: THE CRITICAL INCIDENT TECHNIQUE
SESSION TWENTY: LISTENING FOR ANSWERS
SESSION TWENTY-ONE: DIFFICULT APPLICANTS
SESSION TWENTY-TWO: INTERVIEW PREPARATION AND FORMAT
SESSION TWENTY-THREE: OTHER INTERVIEW TECHNIQUES
SESSION TWENTY-FOUR: SCORING RESPONSES
SESSION TWENTY-FIVE: CHECKING REFERENCES
SESSION TWENTY-SIX: HUMAN RIGHTS
SESSION TWENTY-SEVEN: SKILL APPLICATION
SESSION TWENTY-EIGHT: PRE-ASSIGNMENT REVIEW
FREQUENTLY ASKED QUESTIONS
EXAMPLE CERTIFICATE
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Course features:
- 23 - hours
- Full Lifetime Access
- Certificate of completion
- 8589 Enrolled
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