Supervisory Skills Certificate Course

Ideal for new supervisors looking to develop core skills such as listening, giving feedback and resolving conflict

 

$89.94 $14.99 one-time payment

4.5 (1,867 ratings) 8,589 students
COURSE DESCRIPTION
This course may be eligible for CEUs*

This course is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-time supervisors without a great deal of authority. This course is designed to help participants overcome many of the supervisory problems that they will encounter as a workplace leader. Dealing with the problems that a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement. This will help you know how to:

  • Adjust to the supervisor’s role with confidence.
  • Develop their skills in listening, asking questions, resolving conflict, and giving feedback to employees.
  • Identify key attitudes that they can develop to enhance their supervisory skills.
  • Use time management and planning techniques to maximize their success.
  • Develop a technique for giving instructions that are clear and understood.
  • Understand the importance of developing good relationships with employees and peers, so they are seen as fair and consistent.

Course Content

Lessons

MODULE ONE: GETTING STARTED

MODULE TWO: SETTING EXPECTATIONS

MODULE THREE: SETTING GOALS

MODULE FOUR: ASSIGNING WORK

MODULE FIVE: DEGREES OF DELEGATION

MODULE SIX: IMPLEMENTING DELEGATION

MODULE SEVEN: PROVIDING FEEDBACK

MODULE EIGHT: MANAGING YOUR TIME

MODULE NINE: RESOLVING CONFLICT

MODULE TEN: TIPS FOR SPECIAL SITUATIONS

MODULE ELEVEN: A SURVIVAL GUIDE FOR THE NEW SUPERVISOR

MODULE TWELVE: WRAPPING UP

FREQUENTLY ASKED QUESTIONS

Once you have completed your course you can immediately log in to your account and download/print your certificate.

Your certificate has lifetime validity. It does not expire.

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Once you have created your account and paid, you will receive a welcome email with a link to your learning platform so you can immediately start learning.
EXAMPLE CERTIFICATE
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Course features:
  • 10 - hours
  • Full Lifetime Access
  • Certificate of completion
  • 8589 Enrolled

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