Anger Management – Understanding Anger

Learn how to manage anger productively while at the same time communicating with others in a constructive, assertive manner

$99.99 $9.99

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Anger is a universal experience. It is normal to feel angry sometimes and anger can be a healthy emotion if you know how to deal with it. You don’t have to be a psychologist to understand that managing anger productively is something few individuals, organizations and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than those who don’t. The co-worker who can productively confront his teammate about his negative attitude increases his team’s chance of success as well as minimizes destructive conflicts. The customer service agent who can defuse the angry customer not only keeps his customers loyal but makes his own day less troublesome. This course is designed to help give you and your organization that edge.

This course touches on the definition of anger, its costs and pay-offs, the anger process, how anger affects our thinking, understanding behaviors caused by anger, how to manage anger and communicate effectively.



At the end of this course you will be able to:

  • Understand how anger affects your body, your mind and your behavior
  • Break old patterns and apply a model for assertive anger
  • Use an anger log to identify your hot buttons and triggers
  • Control your own emotions when faced with other people’s anger
  • Help other people safely manage some of their repressed or expressed anger
  • Communicate with others in a constructive and assertive manner



This course is designed for:

  • Anyone who needs to learn to deal with anger positively
  • Anyone who wishes to be able to manage anger in order to be more productive at work
  • Anyone who wishes to learn to approach anger in a healthier way



None/No previous knowledge required.



3 hours



This course comes with 9 lessons consisting of text, interactive cards and a quiz.
It is a self-paced program available 24/7. Participants can learn at their own pace, anytime, anywhere and on any device.



A participation certificate will be issued on completion of the course.


Course Content


Module One: Getting Started


Module Two: Understanding Anger


Module Three: Do’s and Don’ts


Module Four: Gaining Control


Module Five: Separate the People from the Problem


Module Six: Working on the Problem


Module Seven: Solving the Problem


Module Eight: A Personal Plan


Module Nine: The Triple A Approach


Module Ten: Dealing with Angry People


Module Eleven: Pulling It All Together


Module Twelve: Wrapping Up

$99.99 $9.99

30-Day Money-Back Guarantee

Course features:

12 Modules

Full Lifetime Access

Available on Web and Mobile

Certificate of completion

(1 rating)

950 Enrolled

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