While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic costing industry millions a year. Indeed, what society seems to be gaining in terms of both knowledge and technological advancement, it’s losing out on basic social values that directly impact the bottom line.
Know how to address the growing problem of incivility in the work setting, with an introduction to the concept of civility, its importance to a company, as well as its typical causes and effects. Skills needed to effectively practice civil behavior, as well as different ways organizations can systematize civility in the workplace will also be covered. The benefits to Civility In The Workplace are countless and will pay off immensely in every aspect of your job.
Human Resources, Leadership