Description

Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in their communities when they understand how to negotiate well. Negotiating is a fundamental fact of life. Whether you are working on a project or fulfilling support duties, this workshop will provide you with a basic comfort level to negotiate in any situation.

This course includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving:

  • How often we all negotiate and the benefits of good negotiation skills.
  • The importance of preparing for the negotiation process, regardless of the circumstances.
  • The various negotiation styles and their advantages and disadvantages.
  • Strategies for dealing with tough or unfair tactics.
  • Skills in developing alternatives and recognizing options.
  • Basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA.

Course Content

Lessons Status
Additional Information
Bundles

Negotiation, Sales