22 Oct Human Resources Training – Hr for the Non-Hr Manager – Online Course
Gain an introduction to human resource concepts, from hiring to appraisals...
22 Oct Diversity Training – Celebrating Diversity in the Workplace – Online Course
Celebrate diversity in the workplace, encouraging its strengths while learning techniques to bring individuals together...
22 Oct Developing Your Training Program – Online Course
Design training programs that are meaningful, practical, and benefit both trainees and the organization where they work...
22 Oct Developing a Training Needs Analysis – Online Course
Develop your ability to create an analysis that is comprehensive yet so simply prepared that it wins approval first time...
22 Oct Customer Service Training – Managing Customer Service – Online Course
Bring customers back again and again, through the 6 critical elements of outstanding customer service...
22 Oct Customer Service Training – Critical Elements of Customer Service – Online Course
Enhance your skills as a leader in a customer service environment, creating engaged employees and satisfied customers...
22 Oct Creating a Top-Notch Talent Management Program – Online Course
Create a talent program to ensure you have what it takes recognize and foster talent within your organization...
22 Oct Coaching and Mentoring – Online Course
Develop the behaviors and practices of an effective group coach, and how to improve individuals through coaching and mentoring...
22 Oct Call Center Training – Sales and Customer Service Training for Call Center Agents – Online Course
Learn to make the most of your telephone-based work, with top tools for listening and communicating...
22 Oct Advanced Skills for the Practical Trainer – Online Course
Enhance your understanding of learning styles and widen your variety of training techniques to unleash personal growth and development...