COURSE DESCRIPTION
This course may be eligible for CEUs*
No one questions that making friends is a good thing. In this course, discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market.
This will help you learn:
- The benefits of developing a support network of connections.
- How building relationships can help you develop your business base.
- How to apply communication techniques to build your network.
- The key elements in strong working relationships, and how you might put more of these elements in your working relationships.
- Key interpersonal skills.
Course Content
Lessons
Session One: Course Overview
Session Two: Focusing on Your Customer
Session Three: What Influences People in Forming Relationships?
Session Four: Disclosure
Session Five: How to Win Friends and Influence People
Session Six: Communication Skills for Relationship Selling
Session Seven: Non-Verbal Messages
Session Eight: Managing the Mingling
Session Nine: The Handshake
Session Ten: Small Talk
Session Eleven: Networking
FREQUENTLY ASKED QUESTIONS
EXAMPLE CERTIFICATE
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Course features:
- 9 - hours
- Full Lifetime Access
- Certificate of completion
- 8589 Enrolled
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