COURSE DESCRIPTION
This course may be eligible for CEUs*
Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in their communities when they understand how to negotiate well. Negotiating is a fundamental fact of life. Whether you are working on a project or fulfilling support duties, this workshop will provide you with a basic comfort level to negotiate in any situation.
This course includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving:
- How often we all negotiate and the benefits of good negotiation skills.
- The importance of preparing for the negotiation process, regardless of the circumstances.
- The various negotiation styles and their advantages and disadvantages.
- Strategies for dealing with tough or unfair tactics.
- Skills in developing alternatives and recognizing options.
- Basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA.
Course Content
Lessons
Module One: Getting Started
Module Two: Understanding Negotiation
Module Three: Getting Prepared
Module Four: Laying the Groundwork
Module Five: Phase One - Exchanging Information
Module Six: Phase Two - Bargaining
Module Seven: About Mutual Gain
Module Eight: Phase Three - Closing
Module Nine: Dealing with Difficult Issues
Module Ten: Negotiating Outside the Boardroom
Module Eleven: Negotiating on Behalf of Someone Else
Module Twelve: Wrapping Up
FREQUENTLY ASKED QUESTIONS
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Course features:
- 10 - hours
- Full Lifetime Access
- Certificate of completion
- 8589 Enrolled
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