COURSE DESCRIPTION
This course may be eligible for CEUs*
If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This course will help you to work through objectives effectively. We will help you plan and prepare for objections so that you can address customer concerns, reduce the number of objections you encounter, and improve your averages at closing sales.
Specific learning objectives include:
- Identify the steps you can take to build your credibility.
- Identify the objections that you encounter most frequently.
- Develop appropriate responses when prospective buyers throw you a curve.
- Learn ways to disarm objections with proven rebuttals that get the sale back on track.
- Learn how to recognize when a prospect is ready to buy.
- Identify how working with your sales team can help you succeed.
Course Content
Lessons
MODULE ONE: GETTING STARTED
MODULE TWO: THREE MAIN FACTORS
MODULE THREE: SEEING OBJECTIONS AS OPPORTUNITIES
MODULE FOUR: GETTING TO THE BOTTOM
MODULE FIVE: FINDING A POINT OF AGREEMENT
MODULE SIX: HAVE THE CLIENT ANSWER THEIR OWN OBJECTION
MODULE SEVEN: DEFLATING OBJECTIONS
MODULE EIGHT: UNVOICED OBJECTIONS
MODULE NINE: THE FIVE STEPS
MODULE TEN: DOS AND DON'TS
MODULE ELEVEN: SEALING THE DEAL
MODULE TWELVE: WRAPPING UP
FREQUENTLY ASKED QUESTIONS
EXAMPLE CERTIFICATE
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Course features:
- 10 - hours
- Full Lifetime Access
- Certificate of completion
- 8589 Enrolled
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