22 Oct Influence and Persuasion – Online Course
Learn the difference between influence and manipulation, and leverage persuasion to win the day...
22 Oct Intrapreneurship – Online Course
Create intrapreneurial teams within your organization, energizing employees to develop and implement ideas...
22 Oct Critical Thinking – Online Course
Gain practical tools to develop key innovation, using analytical thought systems and creative thinking techniques...
22 Oct Crm – an Introduction to Customer Relationship Management – Online Course
Identify who your customers really are and develop a checklist for readiness and success in CRM...
22 Oct Customer Service Training – Critical Elements of Customer Service – Online Course
Enhance your skills as a leader in a customer service environment, creating engaged employees and satisfied customers...
22 Oct Customer Service Training – Managing Customer Service – Online Course
Bring customers back again and again, through the 6 critical elements of outstanding customer service...
22 Oct Delegation – the Art of Delegating Effectively – Online Course
Explore the facets of delegation and learn the eight-step process for effective and clear delegation...
22 Oct Developing a Training Needs Analysis – Online Course
Develop your ability to create an analysis that is comprehensive yet so simply prepared that it wins approval first time...
22 Oct Developing Your Executive Presence – Online Course
Build your credibility as a leader by honing your networking skills and enhancing your abilities as a charismatic communicator...
22 Oct Developing Your Training Program – Online Course
Design training programs that are meaningful, practical, and benefit both trainees and the organization where they work...
22 Oct Disability Awareness – Working with People with Disabilities – Online Course
Be equipped to welcome people with disabilities into your workplace, with a toolkit of tips for embracing diversity...
22 Oct Diversity Training – Celebrating Diversity in the Workplace – Online Course
Celebrate diversity in the workplace, encouraging its strengths while learning techniques to bring individuals together...
22 Oct Dynamite Sales Presentations – Online Course
Know how to create a winning proposal and how to turn it into a dynamic sales presentation...
22 Oct E-Commerce Management – Online Course
Develop an e-commerce business plan and learn how to build an online store with product pages, cart and payment options...
22 Oct Effective Planning and Scheduling – Online Course
Building on the Intermediate Project Management course, learn how to calculate critical paths and allocate resources...
22 Oct Emotional Intelligence – Online Course
Understand what EQ is and how to use and appreciate it to improve relationships...
22 Oct Employee Accountability – Online Course
Learn what accountability is, how to promote it in your organization and how to become more accountable yourself...
22 Oct Employee Dispute Resolution – Mediation Through Peer Review – Online Course
Learn about using formalized procedures to use peer mediation to handle employee dispute resolution...
22 Oct Encouraging Sustainability and Social Responsibility in Business – Online Course
Take steps to create socially responsible environments to contribute to positive workplaces and communities...
22 Oct Entrepreneurship 101 – Online Course
Learn the basic steps of creating your own business, and have a solid foundation to start your entrepreneurial journey...