Even with state-of-the-art virtual contact center software with every feature available, the precise equipment, and numerous reporting dashboards, an effective call center is only ultimately as good as it agents. Statistics from the 2016 Customer Engagement Index survey conducted by [24]7 showed that 47% of customers were likely to take their business to a competitor within one day of...
Ramadan is a holy month in the religion of Islam and is marked by a time of required fasting. Observance of Ramadan is one of the Five Pillars of Islam. Ramadan takes place in the ninth month of the Islamic calendar, which is lunar-based., and therefore falls on a different date in the Gregorian calendar every year. Here’s our quick guide to useful phrases you should know in Arabic during...
A leadership role is the most pivotal position in a business. A leader has the power to sink their organization or make it soar. Contrary to popular belief, no one is born a leader. Leaders are made. It takes years of hard work, determination, and sacrifice to be a great leader.
Language learning is often associated with cramming vocabulary and remembering grammar rules. While these are necessary to master a language, there are additional factors that play a role in how fast and how well you can be fluent in a particular language. Countries across the globe have varying numbers of multilinguals. While some nations have a poor record in mastering languages that are not...
You say p’TAYto and I say p’TAdo. Although both America and England speak the same language, it’s not hard to tell the difference between an American and a British person.
Every year, fresh graduates enter the workforce aiming to put their hard-earned degrees to good use. Very often, the graduates tend to rely on the academic excellence to score top positions in top companies. While this might have worked in the past, the global job industry is changing and with that, more companies are demanding a lot more than knowledge gained from a students’ time spent in...
Atlanta is located in the US state of Georgia. It is Georgia’s largest city and the state capital. Whether you are a seasoned visitor to Atlanta or a first time visitor, these 10 interesting facts are sure to impress you!
If we look back over the last decade and think of one thing that has affected how we live as a whole from a tech perspective, the rapid development in smartphone technology would certainly be up there. However, the impact of social media, hand in hand with the smartphone (literally), knocks this out of the park.
Teaching English can be one of the most rewarding things you ever do, and if you are looking for a purpose in your life, then this is a way to really give back and make a difference.
Read on for an amazing insight into the world of English teaching, as Mr. Kai shares the challenges and joys of his 18-year journey as a teacher.
Writing in general is a part of our lives. It can be about composing a business email, completing an essay, or writing fiction. However, styles of writing require different approaches. For instance, academic writing can be so tough sometimes that a student may make an essay order on EssayHub.com, while creative writing offers a lot of freedom. And what about the business style? “Clarity is the...