People communicate with people and not companies, and these days business is an international affair. Clients and suppliers are often spread out throughout around the globe. The linguistic complexities involved are magnified when the company has branch offices and subsidiaries in different countries, with employees speaking a range of languages. Smooth and effective communication can quickly...
We have all, at some point, come across terms such as IQ (Intelligence Quotient) and EQ (Emotional Quotient). While IQ is used to assess the cognitive ability of a person, the EQ tests are used to identify a person’s ability to recognize and relate to emotions exhibited by others and themselves. A new metric for measuring human capability has now been introduced, known as Cultural Intelligence or...
Whether we want to or not, most of us have to write, and in most cases we write e-mails, reports, reviews or memos that have to be written in a professional capacity. Good writing is the report that gets action and the letter that says what a phone call can’t. Find out where better writing can take you… In business writing, the language is solid, the point of view is clear and the ideas are...
India is the 7th largest economy in the world in terms of the Gross Domestic Product (GDP). India has also overtaken China to be the fastest-growing large economy. India is facing exciting times in economic growth and has a hospitable business environment. Being a country with 22 official languages spread across its various states, overseas businesses eager to enter the Indian market are usually...
In a globalized economy, language training is no longer a “great if there is spare budget” but an essential component of corporate success. 72.4% of global consumers are more likely to buy a product with information in their own language 56.2% of global consumers say the ability to obtain information in their own language is more important than price. Tying in language training to your company’s...
More and more businesses are developing into multinational firms, and acquiring the skill of a foreign language could result in better career opportunities for the employee as well as higher productivity for the organization. While it is widely accepted and encouraged to have a multilingual workplace today, some industries must be more proactive than others.
Malaysia has a healthy foreign population who coexist peacefully with the locals. People from various countries come to Malaysia for tourism, business activities, education etc. Malaysia is a melting pot of cultures. The major ethnic groups in Malaysia are the Malays, Chinese and the Indians. When conducting business in Malaysia, it is very common to run into people from all or some of these...
Best-in-Class companies are 22% more likely to provide employees access to a learning self-service portal. Research conducted by Ambient Insight 2012-2017 stated that 42% of businesses claimed a rise in revenue after the adoption of e-learning techniques for training.
The Spanish are very open and communicative people; they value highly their families, personal relationships and cultural traditions. As Spain’s economy begins its recovery, understanding this flamboyant culture is key to effectively conducting business in this Europe’s fourth-largest country. Learn Spanish and Spanish Business Etiquette before you go. As Europe’s fourth-largest...
A massive shout out to Bersin by Deloitte Deloitte Consulting LLP for a report that truly sums up the challenges and opportunities that we face in the coming year, with their top 11 predictions.
Here is our comment on each predication, along with our take out on how this impacts the people and learning space.