In a world that is constantly “shrinking”, the need for effective language communication both personally and professionally is ever increasing. With more people living, working and traveling internationally, fluency in multiples languages is an attractive skill to possess, with multinational companies like Apple and Amazon actively recruiting bilingual and multilingual employees. In fact, the...
Telemarketing is all about trying to create opportunities – whether it may be used for market research or to collect accurate information to use other marketing techniques, telemarketing is one of the most operational strategies that a growing business can employ. The Department of Labor (US) estimates that approximately 8,850 telemarketing companies exist and employ about 511,000 people, and...
A portmanteau of “phone” and “snubbing”, phubbing describes the habit of ignoring someone in favor of a mobile phone. Initially coined by a campaign conducted by Macquarie Dictionary, the word gained the majority of its traction and popularity due to the “Stop Phubbing” campaign created by Alex Haigh of McCann advertising agency.
Over the past 2 decades, the UAE (Dubai in particular) has become a significant business and leisure destination. From its stunning architecture to its irresistible beaches, the UAE has redefined the art of hospitality in its central geographical location where “east meets west”. Learn the ins and outs of the Arab culture to make the most of your trip or relocation to this fascinating...
As steady progress is being made through commencement season, the relief of finally having completed a degree is slowly and surely being replaced with the panic of the endless abyss that is job hunting. As numbers of students graduating continue to rise exponentially, the need to set oneself apart from the crowd is more vital now than it was a generation ago. So what can be done to give one an...
We recognize that communication is a key skill for success and the driver for getting what we want and need, yet we often fail to recognize the most effective method of communication, the method of communication that supports shared understanding and purpose.
Companies are putting in serious efforts to make the millennials feel welcome without undermining those that came ahead of them. While it might be tricky, it is not impossible. After all, age is just a number!
Here are our top tips on how you can get along with millennials in the workplace.
Life after graduation is the tangible, petrifying “afterlife” of the average twenty-odd-year-old. While college may have initially been an overwhelming idea, four years and some incredible memories later, the last thing a college senior desires is to leave the comfort of the university and enter into the “real” world. Graduation life is a lot less happy-go-lucky than the years preceding it. Here...
Even with state-of-the-art virtual contact center software with every feature available, the precise equipment, and numerous reporting dashboards, an effective call center is only ultimately as good as it agents. Statistics from the 2016 Customer Engagement Index survey conducted by [24]7 showed that 47% of customers were likely to take their business to a competitor within one day of...
Although the four years spent at college is a stark contrast to the first 18 years, hundreds of thousands of students graduate every year from universities across the world, and go on to lead successful lives and careers. Alternatively, there also remain those that do not make it through the rigors of college life. So what makes a good student and how does one go about successfully completing...